Delivering a great customer experience (CX) is fast becoming a key differentiator. As our customers’ world becomes more connected, the links between machines are just as important as those to the customer. This guide looks at how machine experience (MX) directly impacts customer experience and how the right network can make all the difference.
- How machine connections shape customer connections
- The role of connectivity in delivering a seamless CX
- How machine experience is driving improved network performance & reliability
- How Colt is utilising machines in CX